Ticketing bots are an ideal way to manage incoming questions or issues that users or customers have. Often times these conversations end up cluttering the main Support channels, and scammers will end up DM’ing users posing as “Official Support”.
This also prevents the never-ending pile up of DM’s in Mods or Teams inbox. These systems can ensure that users will get connected directly to the correct support teams, and make it possible to have more than one person help out or respond as these are role based channels in Discord.
These bots can take a little bit to set up correctly, so it’s best to read through the docs, and do some trial and error tests in the beginning to ensure everyone who needs to be informed gets notified and has access to the correct channels.
Most are free, with premium levels to add customization.
Ticketing without clutter.
Website Link: https://tickettool.xyz/
Docs: https://docs.tickettool.xyz/
Click here to add TicketTool to your Discord server.
Tickets is simple, customisable and powerful Discord ticket system complete with a web UI.
Website Link: https://ticketsbot.net/